Discovery, inventory, and audit of hardware and software assets, configuration management, software license management, regulatory and statutory compliance, and procurement/provisioning
Application packaging/roll out, software distribution (automation, customization, repository), image building and roll out, and patch management (identification, testing, roll out)
Desk side services, break fix support services, and on demand VIP services
Standardization, proactive monitoring, and policy administration
Single point of contact (SPOC), tool-based real time incident and service request tracking, transparent IT services provisioning, change management, and process workflow automation. Read brochure: Minacs’ Workforce Management Command Center
Self-help portal, user enablement, and auto escalations to partners, vendors, and internal support teams.